| Testimonials |
What some of our customers have said:"I just wanted to say how amazed I have been at a) the service from you guys and b) the MASSIVE difference in my Pikes following the PUSH upgrade done by Tim a few weeks back. I can honestly say they have transformed by riding and I now actively look for launch pads or roots that I previously avoided. I wasn't convinced I would notice a difference but the first series of big roots I hit told me otherwise. "Just a note to say how please I am with the fantastic service you guys offer. My fork was collected on Wednesday and was back on my bike on the local trails by Friday pm!!! I am loving the PUSH upgrade to my Pike and can't wait to get it into some real rough stuff in the Alps. Will recommend you to all my mates without hesitation." "I just wanted to express my thanks for such a prompt and excellent service. The service report explaining the works performed is a great idea and it's so refreshing to have such a personalised and reliable service. I will be recommending TF Tuned to everyone I know as the service is much better than that of your competitors." "I would like to add that I have been impressed by the efficiency of your service and by the technician who carried out the work as he phoned to discuss the spring rate which he thought was too high for my weight. I will try the lighter weight spring he recommended. It's a pleasure to deal with a company that provides a service as good as yours has been." "I just wanted to say thanks for the fantastic service you have provided. You Push-ed a pair of Float RLC 140's and I bought a Pushed RP23 to go with it as well as having another pair of forks serviced. The turnaround and courier service is great. The forks you serviced are better than they've ever been, but the Push-ed forks and shock are amazing! Even after a few rides the whole bike feels more planted. My Ellsworth Moment now rides like the bike I had always wished it to be. I can't recommend your services strongly enough!" "Just a quick thank you. You recently Push-ed my Pikes and I bought a Push-ed DHX 5.0 from you. I fitted them to my '07 Heckler and the difference was noticeable straightaway They are awesome .. places on the trail that I normally have to back off the bike just rolled on through, tracking like the bike was on rails The Heckler is a pretty good bike to begin with but now with your tuning, it's at another level again. I just need to catch up now! Thanks again, great job." "Thanks for the work on the shock. I would like to say that in twenty odd years of riding, your company is completely outstanding. Thanks again." "I would just like to say a big thank you. I am gob-smacked about the service TF Tuned have provided. The friendliness, helpfulness, quality of work and speed have all been outstanding. I wish other companies that I deal with, both business and pleasure, were as good as you guys. The forks and shock (Totem/DHX4 PUSH) have come back completely transformed. I was amazed at the difference. I will have no hesitation in the future as to where to send my forks and shocks for servicing. Awesome job, keep up the good work." "I'd just like to say how very happy I am with the service you have given me. I'm hugely impressed with the speed at which my shock was turned around. Well under 48 hours from sending it to getting it back is just fantastic. I'd also like to thank you for all the advice and help that I have received in helping me sort myself out. As I say, I am very impressed and will, of course, recommend you to anyone needing any suspension advice or help." "I've gotta say that I'm really impressed with how your company's run - you deserve all the success you are receiving and are set to receive in the future. If only more businesses in the UK were run like yours! Congratulations." "I managed to ride this weekend and try the shock. WOOOOOOOW! Used open you can't even tell the shock is working. No wallowing. No rebound issues of kickback. I can't feel the suspension working. In fact it’s working so well, you can't feel the trails. Stutter bumps, washboarding, biggish drops...it seems to take it in its stride. I thought I needed a new bike, but only needed to PUSH my shock." "Just a quick email to say thanks for the fantastic service with PUSHing my Roco. It's odd - the shock doesn't have any platform, but I swear that the bike bobs less now than it did with the DHX 5.0. And it's so plush. 8.5" of travel is the new way with XC, I'm convinced. It's worth the pain of dragging a 42-pound bike around just to see the look on people’s faces as you pass them going up a hill. Thanks again." "Just a quick note to say thanks for the work done to my shock last week. I really mixed it up on some pretty sketchy trails at Kielder Forest and I was entirely pleased with the performance of my PUSH-ed DHX. I even felt more like taking climbs, such was the improvement under pedalling. I know the shock was well overdue a service, but the difference from taking the same course the week before was massive. I feel as though the set-up of the shock allows me to ride to, and develop, my own style, rather than ride to the limitations of the shock and its previous set up. Please could you pass specific regards and thanks to Neil for his work, hats off to him for knowing his stuff. I'll have no hesitation in recommending TF Tuned in the future." "Thanks for the top work on the shock - it works like a dream and I've recommended you to all me mates!" "I'm impressed with the speed of your service, thank you. A lot of the guys over here (Irish racers) have sent forks and shocks to TF Tuned in the past and they will continue to do so, as TF has a good reputation for a better, more reliable service than the other shock dealers. And it’s nice to get a written response rather than an automated soulless acknowledgement. Keep up the good work and thank the team again for their expertise." "Thank you so much for the speedy fast service!! Your organization is awesome and I appreciate your commitment to excellent customer service. It really is refreshing to deal with a business that understands the importance of customer service. Neil really took care of business with my request and accommodating my unusual order process. Thank you."> "Just a quick note to say a huge thanks for the quick turnaround on my rear shock. I fitted it yesterday and had a test ride around Llandegla Black Run and wow, what a difference! Less pedal feedback, much more plush, the bike feels better than brand new. Your service is second to none and my shock is unbelievable. I have recommended you to many people. Cheers once again." "Fork arrived a few hours ago and is back on the bike ready for the weekend. "I’ve received the forks and just wanted to say great service. I'm really impressed with the level of service and quality of workmanship you offer, as well as the turnaround time. Say thanks to the team." "I just wanted to say a big thanks to TF Tuned. I'm really pleased with my forks since they came back. They are so plush and set up just right for my riding. The notes you provide on the returned Service Record are really useful too. "The forks arrived safe and sound this morning and I've just fitted them back on the bike. The service that you've provided is absolutely first rate ... ultra convenient, super fast, well organised, refreshingly reliable, and with brilliant communication. "Just a quick note to say many, many thanks for the service of my DHX. I have yet to ride with it but I just wanted to say that your customer service and turnaround are truly awesome. It’s really nice to see that there are still companies out there who take pride in what they do and look after their customers! "Just to say thank you very much for the excellent service and PUSH Race system you guys did on my customer's Vanilla RC . It has transformed the cycle. It now tracks the ground perfectly and is plush and active. Something it definitely was not before. Many thanks to the team." "A big “thank you” for your excellent service. What a transformation having my forks PUSHED has made. Had them back on my bike yesterday for a couple of hours round my local trails. They’re miles better than the standard configuration." "Thank you for your excellent service. After poor service by all of my local bike shops you are a refreshing change. I will highly recommend the service you offer to all of my friends. Thanks again." |