• All goods (sales or service) must be paid for before goods are dispatched.
• All prices include VAT at 17.5%. Prices charged are as advised on this website or over the phone at time of order. If additional charges are required to complete the work you will be asked for authorisation before any additional work is carried out.
• All service work is guaranteed for 90 days from the date of repair to be free from defects in workmanship. Any product that is returned within this period and is found to be defective in workmanship will be repaired free of charge. This guarantee does not apply to products that have not been properly installed, adjusted incorrectly or simply misused.
• Carriage will be charged separately on all deliveries other than where an inclusive delivered price has been agreed in advance.
• Spare parts returned for refund must be in their original packaging and undamaged. They must also be returned within 30 days of original purchase date otherwise they may be subject to a 20% re-stocking fee. Please contact us before returning any items.
• In the case of springs and mount kits where you specified the size and it proves to be incorrect you will be subject to a repeat postage charge on exchanges.