TFTunedShox

How do I order parts or buy new forks/shocks?

See here for how to buy shocks or parts. See also under the brand menu on the left - click 'Sales' or 'Parts' for your brand to see what we sell and currently have in stock.

How can I pay?

On the day that payment is received, we will send out your fork/shock. To avoid delays, please give us your card details with the Order Form. (NB: We will NOT charge any extras without your authorisation.) If you prefer not to do this, we will call or email you with the amount and await your payment. This could delay the dispatch of your fork/shock.

You can pay by:

Debit/Credit card: Visa, Visa Electron, Mastercard, Switch, Maestro, Delta, Solo, American Express

PayPal: Let us know if you wish to pay this way on the Order Form

Non-UK customers can also pay by bank/wire transfer. Please ask for details when you call

A detailed invoice (with debit/credit card slip attached if applicable) will be sent with the Service Record(s) in a red Documents Enclosed envelope on the front of the package.

What if I have questions I need to ask you first?

PHONE... is the best way to contact us. Don't worry about disturbing us at work. We all have headsets so can continue working whilst answering your questions. CALL 01373 826800

EMAILS... please phone rather than email. There's no-one to answer them except us, and we're working on forks/shocks all day! It could be 2-4 working days before we reply.

Returns Policy

Items returned for refund must be in their original packaging and undamaged. They must also be returned within 30 days of original purchase date otherwise they may be subject to a 20% re-stocking fee. Please contact us before returning any items.

In the case of springs and mount kits where you specified the size and it proves to be incorrect you will be subject to a repeat postage charge on exchanges.