What happens if the Fork/Shock/Part is out of stock?
Our online shop shows items that we usually stock and some, that due to low demand, we get to order. If an item is out of stock you will be advised at time of order and we will contact you the next working day with a confirmed delivery date. You can then decide if you wish to proceed
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How can I pay?
You can pay using our online payment system Sage Pay by:
Debit/Credit card: Visa, Visa Electron, Mastercard, Switch, Maestro, Delta, Solo
Alternatively you can use PayPal
A detailed invoice will be sent with the item(s) and where a fork or shock is supplied a Set-up Record will be sent in a red Documents Enclosed envelope on the front of the package.
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How much is delivery?
Parts Post &
Packing Charges
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Delivery Time
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Light Parts
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Light-Med Parts
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Med-Heavy Parts
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Heavy Parts
|
|
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(Average)
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(up to 250g approx)
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(250-500g approx)
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(500g-1kg approx)
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(1kg-2kg approx)
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|
UK
|
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First Class 'Signed For' post
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1 day
|
£3.00
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£5.00
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£7.50
|
£7.50
|
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Europe (EU and other)
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|
Airmail 'International Signed For' post
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2-5 days
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£8.00
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£10.00
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£12.50
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£20.00
|
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Rest of World (prices without tax)
|
|
Airmail 'International Signed For' post
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4-7 days
|
£8.50
|
£12.00
|
£18.00
|
£28.00
|
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What if I have questions I need to ask you first?
PHONE... is the best way to contact us. Don't worry about disturbing us at work. We all have headsets so can continue working whilst answering your questions. CALL +44 (0)1373 826800
EMAILS... Answers may take a little longer as there's no-one to answer them except us, and we're working on forks/shocks all day! It could be 1-2 working days before we reply.
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Returns Policy
Items returned for refund must be in their original packaging and undamaged. They must also be returned within 30 days of original purchase date otherwise they may be subject to a 20% re-stocking fee. Postage costs will not be refunded. Please contact us before returning any items.
In the case of springs and mount kits where you specified the size and it proves to be incorrect you will be subject to a repeat postage charge on exchanges.